Frequently Asked Questions

Yes — Fan Zone Sepak Bola operates under a gaming license issued by Gaming Curacao, a recognized regulator in the industry. The license obliges the site to follow strict rules on fairness, anti‑money laundering, and player protection. Regular audits are conducted by third‑party testing agencies to ensure compliance.

You must submit a clear copy of a government‑issued ID (KTP or passport) and a recent proof of address, such as a utility bill or bank statement dated within the last three months. The documents are used solely for age verification and compliance with anti‑money laundering regulations. Once verified, you can deposit, withdraw, and claim bonuses without further delays.

Fan Zone Sepak Bola accepts local bank transfers (BCA, Mandiri, BNI, BRI), e‑wallets (OVO, Dana, GoPay, LinkAja), major credit and debit cards (Visa, Mastercard), and cryptocurrencies (BTC, ETH, USDT). Deposits are credited instantly for e‑wallets and cards, while bank transfers may take 1‑3 business days. Withdrawals to e‑wallets are processed within 24 hours; bank transfers and crypto withdrawals usually complete within 1‑3 business days.

Asian handicap eliminates the draw option by giving a goal advantage or disadvantage to the teams before the match starts. For example, a -1.5 handicap on the favorite means it must win by two goals or more for a winning bet, while a +1.5 handicap on the underdog pays if the team wins, draws, or loses by one goal. Odds are displayed in decimal format and adjust in real time during live betting.

If a match is postponed before the official kick‑off, all pre‑match bets are void and the stake is refunded to your account. When a match is stopped after the first half has been completed, bets are settled according to the official competition rules — normally the result at the time of interruption is used. For in‑play bets, the site follows the governing body’s decision on whether the match is officially deemed complete.

The welcome bonus is subject to a 35× rollover requirement applied only to the bonus amount, not the deposit. You have 30 days from the moment the bonus is credited to meet the wagering condition. Once the requirement is satisfied, any resulting winnings can be withdrawn using your chosen payment method.